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The Marple Partnership

Knowledge Management

                                                                   PROCESSES and SOLUTIONS

CORE COMPETENCIES:   Formulation & Analysis

    Analyse and define Core Competencies required by the Client organisation to support its strategy and deliver its corporate objectives. Classification of levels of Competencies required, defined by behaviours.

    Identify significant deficiencies in employee competencies required including management and leadership. Establish remedial programs.   Quantify the cost of Competency Improvement.

    Evaluate benefit versus cost of Improvement Measurements.                                         

    Meet ISO 9000: 2001 standards of competency for quality improvement.

DATABASE SYSTEMS

    Specify the features required of software to support, facilitate and enhance those processes critical to the Client’s Knowledge Management. Liaise with appropriate suppliers.

    HR computer systems research, installation and training, either general purpose or for specific applications such as Competency Analysis, Succession Planning, Training Needs Analysis. Self-Assessment.

    Click here for for the Paper “Computerising Performance Management Processespresented to Softworld in May 2005.

SHARED SERVICES/OUTSOURCING

    Analysis of core knowledge areas which must be preserved. Advice on and implementation of outsourcing to specialist providers of those functions/transactions which do not compromise knowledge retention. Determination of most appropriate structure (such as Shared Services) for those which do.

    Shared Services (Finance, IT, HR, Procurement, Logistics:  together or separately) evaluation, design and implementation.

    Outsourcing feasibility studies, compared with status quo and Shared Services solutions, both in cost and effectiveness terms.

KNOWLEDGE SHARING

    Analyse areas of Knowledge critical to organisation success and assess value versus cost of appropriate systems.

    Set up specific processes to enable more effective knowledge management. Advise on external as well as internal knowledge sources.

    Motivate the growth of a knowledge-sharing culture

HUMAN CAPITAL/INTANGIBLE ASSET VALUATION

    Assess and benchmark the organisation’s rating on the three critical Human Capital factors:                                                                                                                                                              employee competency         management practices         commitment and motivation 

    and set up improvement programs.

    Knowledge analysis in terms of core competencies current and required.

    Financial Valuation of Employee Competency in merger/acquisition situations. Management processes to ensure and measure improvement in value.

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